Driving Business development with actionable insights on customer experiences

The CXI partner network was established in 2016, collaborating with partners and clients to maximise the business value of customer feedback; received through service- or product reviews, NPS- or other customer experience related surveys.

In our quest for actionable insights to drive business development, we collaborate across disciplines such as business consulting, customer experience management, text & sentiment analysis, AI & machine learning, and data visualisation.

A leading European Experience Management company (employee, customer, brand, & product experiences)

Dedicated to amplifying customer and employee voices in everyday decisions, inspiring companies to take authentic, informed actions
Proudly trusted by over 1,500 world-renowned brands, including Spotify, DB Schenker, and Vodafone

The industry leader in translating text into profitable decisions

Has offered text mining software for companies around the globe since 2004
Applies state-of-the-art natural language processing and machine learning for customised text- & sentiment analysis on billions of customer text documents every day

A Copenhagen based team of data enthusiasts and a leading European self-service analytics partner

Assists companies through all steps of implementing and supporting Tableau- or Power BI based reporting solutions
Excels in best practice blending, consolidation and visualisation of data into interactive dashboards

One of the world’s largest independent consumer review platforms, free and open to all

On a mission to bring people and companies together to create ever-improving experiences for everyone
More than 1.1 million websites worldwide have a total of +267 million customer reviews on Trustpilot